Direction: Read the following items carefully and choose the correct answer from
the given choices, Encircle the letter of the correct answer.
1. It is the guidelines cover policy such as not charging for items that were not
delivered or not charging person X for something that person Y received.
A. Speed B. Accuracy C. Honesty
D. Customer service
2. What detail fully the nature of all charges so that no confusion or suspicion
about charges exists.
A Speed B. Accuracy C. Explanation D. Customer service
3. What checks all entries, extensions, additions and other calculations to make
sure that the customer isn't overcharged and that the venue captures all the
revenue to which it is legitimately entitled.
A. Speed B. Accuracy C. Honesty
D. Customer service
4. Treating customers with the courtesy they merit in relation to the taking of the
order, processing of the order and presentation of the account for payment.
A. Speed B. Accuracy C. Honesty
D. Customer service
5. This computerized system enables electronic management of food and
beverage orders.
A. Software System
B. Manual System
C. POS System
D. F and B System​