Determine if it is a good practice in taking and processing room service orders If it is good practice, put a check mark (√) before the number, otherwise, put a cross mark (x)
1. A room service attendant must always check if the telephone is working
2. Always answer the telephone on the third ring.
3. In answering the call, identify yourself
4. Do not smile when you are speaking on the telephone.
5. Always confirm the guest's order
6. Untidy and doodle service forms are acceptable.
7. Process doorknob docket directly to the person in-charge in the department.
8. When transferring order, hand the docket directiy to the person in-charge in the department
9. Do not explain the order to the person responsible.
10. Communicate special request.
1. A room service attendant must always check if the telephone is working
2. Always answer the telephone on the third ring.
3. In answering the call, identify yourself
4. Do not smile when you are speaking on the telephone.
5. Always confirm the guest's order
6. Untidy and doodle service forms are acceptable.
7. Process doorknob docket directly to the person in-charge in the department.
8. When transferring order, hand the docket directiy to the person in-charge in the department
9. Do not explain the order to the person responsible.
10. Communicate special request.
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Answer:
1.yes
2.no
3.yes
4.yes
5.yes
6.no
7.no
8.yes
9.yes
10.yes
Explanation:
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