Answer:Despite several attempts to improve and replace their existing software, Comair has not managed to implement all the planned changes that have previously been made. They have still not replaced their out dated SBS Legacy system even though there has been an agreement in place since June 2004 to have it installed and running by 2005.
The problems they have had as result of their systems are a clear indication that they need to replace it. Comair must consider the following in relation to a new system upgrade: ? How well it fits into the current organisational structure of the company ? The benefits they will get from each system and how they compare with each other. ? If the new system meets Comair’s requirements for a system that can manage and process large amounts of data- as past events have shown that the legacy system cannot manage this efficiently. The costs of doing nothing- keeping their existing system- compared with the costs of upgrading or implementing a new system altogether. Comair’s system failure has already had a huge affect on its business activities, having lost almost the entire profit from the previous quarter in December 2004 (around $20 million) when, when the system crash halted its operations. This makes it a strong argument that something must be done to prevent this from happening in the future.
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Answer:Despite several attempts to improve and replace their existing software, Comair has not managed to implement all the planned changes that have previously been made. They have still not replaced their out dated SBS Legacy system even though there has been an agreement in place since June 2004 to have it installed and running by 2005.
The problems they have had as result of their systems are a clear indication that they need to replace it. Comair must consider the following in relation to a new system upgrade: ? How well it fits into the current organisational structure of the company ? The benefits they will get from each system and how they compare with each other. ? If the new system meets Comair’s requirements for a system that can manage and process large amounts of data- as past events have shown that the legacy system cannot manage this efficiently. The costs of doing nothing- keeping their existing system- compared with the costs of upgrading or implementing a new system altogether. Comair’s system failure has already had a huge affect on its business activities, having lost almost the entire profit from the previous quarter in December 2004 (around $20 million) when, when the system crash halted its operations. This makes it a strong argument that something must be done to prevent this from happening in the future.