Can someone help me on my research
Give your own opinion on this topic
1.1 Introduction 1. Customer satisfaction strategies are essential to a hotel’s ability to compete. The purpose of this study was to investigate how restaurant quality affects patron pleasure. With regard to halal, food, hygiene, menu, atmosphere, assurance, accuracy, responsiveness, interior design, external environment, and price, there are 11 criteria that were used to evaluate restaurants.
Give your own opinion on this topic
1.1 Introduction 1. Customer satisfaction strategies are essential to a hotel’s ability to compete. The purpose of this study was to investigate how restaurant quality affects patron pleasure. With regard to halal, food, hygiene, menu, atmosphere, assurance, accuracy, responsiveness, interior design, external environment, and price, there are 11 criteria that were used to evaluate restaurants.
Add an Answer
More Questions From This User See All
Answers & Comments
Answer:
Customer satisfaction is a crucial factor for any business, particularly in the hospitality industry. A hotel's ability to provide excellent customer service and satisfaction is a key differentiator in a competitive market. Restaurants are a vital component of the hotel industry, and they have a significant impact on guest satisfaction.
The study's focus on investigating how restaurant quality affects patron pleasure is a relevant and valuable topic for the hospitality industry. The criteria used to evaluate restaurants, including halal food, hygiene, menu, atmosphere, assurance, accuracy, responsiveness, interior design, external environment, and price, are all essential factors that influence customer satisfaction.
In conclusion, the findings of the study could provide valuable insights for hotel managers and restaurateurs on how to improve their customer satisfaction strategies. By focusing on these essential criteria, hotels and restaurants can provide better customer service and create a competitive advantage in the industry.