An incident is an event that negatively affects IT systems and impacts on the business. It's an unplanned interruption or reduction in quality of an IT service. For example, a DDoS attack, or flooding of a server room are both incidents. Events don't have to be negative – incidents always are.
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An incident is an event that negatively affects IT systems and impacts on the business. It's an unplanned interruption or reduction in quality of an IT service. For example, a DDoS attack, or flooding of a server room are both incidents. Events don't have to be negative – incidents always are.
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Answer:
An incident is an event that negatively affects IT systems and impacts on the business. It's an unplanned interruption or reduction in quality of an IT service. For example, a DDoS attack, or flooding of a server room are both incidents. Events don't have to be negative – incidents always are.
Explanation:
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