1. Mark might not be close with his colleague, but the first best thing to do is to tell his colleague that what is he doing, specifically his discriminatory behavior, is wrong and discriminating a client might cause a bad effect to the company.
2. Mark should report the incident to their supervisor, just like what I had mentioned, Mark and his colleague might not be close with each other, his colleague might reject his words, so the best action he could take is to seek for someone who's higher in position
3. Mark should start with himself, influencing those who are around him to always treat everyone fair and not judge them quickly just because, not only based on their race and ethnicity but also on how they look, their gender, their religion, their beliefs, whether they're poor or not, and more.
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Answer:
1. Mark might not be close with his colleague, but the first best thing to do is to tell his colleague that what is he doing, specifically his discriminatory behavior, is wrong and discriminating a client might cause a bad effect to the company.
2. Mark should report the incident to their supervisor, just like what I had mentioned, Mark and his colleague might not be close with each other, his colleague might reject his words, so the best action he could take is to seek for someone who's higher in position
3. Mark should start with himself, influencing those who are around him to always treat everyone fair and not judge them quickly just because, not only based on their race and ethnicity but also on how they look, their gender, their religion, their beliefs, whether they're poor or not, and more.