B. Exercises
EXERCISE 1
In your age, you may have started to experience being a client or customer already may it be in
a beauty establishment or even just a convenient store, Pat your shoes on the perspective of a
client and fill in the right column of the table on how you interpret the qualities expected by a
client on the left. You can make your own quotation, or you can just simply write your own
definition
DESCRIPON
TOTAL
1) Accessibility
2) Initiative
3) Timeliness
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