Assessment Suppose you invited your friend from another province who was awarded the Most Valuable Player in their district to join in a volleyball tournament because he would be an asset to your team and had already sent him the application form for the game, but the management announced just recently that imports are not allowed, what would you say to deliver this negative news to your friend? What tone would you use to lessen his disappointment? Write your message in a letter format. Make it as authentic as possible. 27
Answers & Comments
Answer:
Be clear and concise in order not to require additional clarification. Help the receiver understand and accept the news. Maintain trust and respect for the business or organization and for the receiver. Avoid legal liability or erroneous admission of guilt or culpability.
Explanation:
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