Answer: An inbound call center is a customer service function whose primary responsibility is to handle incoming customer phone calls. By contrast, outbound call centers make calls to customers and contact centers handle customer contacts from multiple channels, not just phone calls.
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Answer: An inbound call center is a customer service function whose primary responsibility is to handle incoming customer phone calls. By contrast, outbound call centers make calls to customers and contact centers handle customer contacts from multiple channels, not just phone calls.
Explanation: Rate me 5 stars my Dude for helping you