Both companies, Smart Communications and Globe Telecom are major players in the Philippine telecommunication industry, and they have their own strengths and weaknesses. Customers should consider their specific needs and preferences when choosing between these two companies.

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A comparison of Smart Communications and Globe Telecom based on the criteria you provided:

1. Service Rates:

Both Smart Communications and Globe Telecom offer similar service rates for their postpaid and prepaid plans. However, Globe Telecom generally has slightly higher rates for their plans compared to Smart Communications.

2. Surf, Call, and Text Promos:

Both companies offer a wide range of surf, call, and text promos for their prepaid customers. Smart Communications is known for their popular "Giga" promos that offer large amounts of data and other services, while Globe Telecom has their "Go" promos that also provide a variety of services.

3. Mobile Video Experience:

According to the latest reports by third-party mobile analytics firms, Smart Communications has a slightly better mobile video experience than Globe Telecom. This is based on factors such as video loading time, buffering, and overall video quality.

4. Download and Upload Speed:

Smart Communications generally has faster download and upload speeds compared to Globe Telecom. This is based on data from independent speed tests conducted by various online tools.

5. Consistency of Quality Connections:

Both Smart Communications and Globe Telecom have their fair share of network-related issues, but Smart Communications has generally been more consistent in terms of providing quality connections across the country. Globe Telecom has been criticized for their network issues in some areas, particularly in rural or remote areas.

--- This is based on my observation between the two companies. ---

I hope this helps, Thank you.