8. It is a kind of behaviour in communication in which an individual fails to express his feelings opinions and ideas to other people effectively.

a). Passive
b). Agressive
c). Assertive
d). Active


9. This behaviour is characterized by the expression of feelings, opinions, and needs in a way that the other people get hurt of their rights are violated.

a). Passive
b). Aggressive
c). Assertive
d). Active


10. This behaviour is referred to as communicating with others in a way that an individual delivers his ideas efficiently and other people’s right are also not violated.

a). Passive
b). Aggressive
c). Assertive
d). Active