. 5. Mr. Reyes arrived in the Paradise Hotel. His baby kept on crying, as he walk to the frint desk. Mary, a front desk staff, asked Mr. Reyes if he needed something. What trait dis Mary demonstrate in the given scenario? a. Energetic b. A great ambassador c. Engaging and inquisitive d. Ability to anticipate guest's need.
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Answer:
the front desk staff has the ability to anticipate guest's need,so I'm going to letter D
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