From a consumers’ rights perspective, the right to choose means the right to choose from a variety of competitively priced products, rather than being subjected to monopolies.
Customers’ right to choose means product and service providers cannot use unethical means to push each other out of markets. These unethical means include price-cutting, price gouging and collusion with the goal of creating a monopoly.
2.The Rigth to Safety
While consumers have the responsibility to use products according to their safety instructions, they also have the right to be given clear, accurate instructions for safe use. Product manufacturers have what is known as product liability, or liability for any damages consumers suffer from unchecked safety hazards their products pose.
3.The Rigth to be Heard
The right to be heard means that consumers have the right to voice their grievances with faulty, defective and poorly marketed products without fear of recourse. For example, an individual who has a negative experience at an airport may write a review of the airport discussing her experience and post it online. If the customer’s claims are accurate, the airport’s management cannot take legal action against her.
4.The Rigth to be Consumer Education
The right to consumer education is the consumer’s right to learn about his other rights, such as the right to redress and the right to be heard.
5.The Rigth to Redress
When a consumer is injured by a faulty product and files a product liability claim against the product’s manufacturer, the consumer is entitled to recover compensation for his damages if the court proves his claim was made in good faith. This means that he was, in fact, injured by a defect the manufacturer knew or should have known about.
Answers & Comments
Answer:
safety, information, choice, voice, and redress
Answer:
5 Basic rigths of a consumer
1.The Rigth to Choose
From a consumers’ rights perspective, the right to choose means the right to choose from a variety of competitively priced products, rather than being subjected to monopolies.
Customers’ right to choose means product and service providers cannot use unethical means to push each other out of markets. These unethical means include price-cutting, price gouging and collusion with the goal of creating a monopoly.
2.The Rigth to Safety
While consumers have the responsibility to use products according to their safety instructions, they also have the right to be given clear, accurate instructions for safe use. Product manufacturers have what is known as product liability, or liability for any damages consumers suffer from unchecked safety hazards their products pose.
3.The Rigth to be Heard
The right to be heard means that consumers have the right to voice their grievances with faulty, defective and poorly marketed products without fear of recourse. For example, an individual who has a negative experience at an airport may write a review of the airport discussing her experience and post it online. If the customer’s claims are accurate, the airport’s management cannot take legal action against her.
4.The Rigth to be Consumer Education
The right to consumer education is the consumer’s right to learn about his other rights, such as the right to redress and the right to be heard.
5.The Rigth to Redress
When a consumer is injured by a faulty product and files a product liability claim against the product’s manufacturer, the consumer is entitled to recover compensation for his damages if the court proves his claim was made in good faith. This means that he was, in fact, injured by a defect the manufacturer knew or should have known about.
Explanation:
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