Answer:

4. What is the process of converting the message into words ,actions or:

•Encoding is the process of converting the message into words ,action or other forms that the speaker understand.

5. What do you call the environment where communication takes place?

•Environmental context refers to physical location or where the communication is taking place and when that communication takes place .

6. Which of the choices refers to the reactions ,responses or information provided by the receiver?

• The correct answer in this question is feedback.

The reaction or responses provided by the receiver of the information is known as feedback.

7. What refers to the information ,ideas or thoughts conveyed by the speaker in words or in actions ?

•Message - The information, ideas or thoughts conveyed by the speaker in words and in actions. ... Encoding - The process of converting the message into words, actions or other forms that the speaker understands.

8.What refers to the factors that affect the flow of communication?

                       •  These include power of expression, clarity, coherence, attentiveness, distance, voice or sound levels, relationship and hierarchy, type and quality of the modes of communication and the skill involved in using them                                                                                              

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