4. Any communication that conveys a message consisting of printed words is called :
(a) verbal communication
(b) oral communication
(C) written communication
(d) Non-verbal communication
5. A certain look or glance is an example of :
(a) verbal communication
(b) oral communication
(c) written communication
(d) Non-verbal communication
6. _____is the process by which the receiver interprets the symbols used by the source of the
message by converting them into concepts and ideas.
(a) decoding (b) listing
(C) encoding
(d) None of these
7. An effectively written article does not contain_____.
(a) Introduction (b) Summary
(c) Jargons
(d) Clarity
8. Companies use logos to tell their customer about brands and their missions. This form of
communication is_______ communication.
(a) Verbal
(b) Written
(c) Non-verbal (d) Visual
9. You have written an email to Prime Minister's office to know about recently launched student
welfare schemes. What type of communication is this?
(a) verbal communication
(b) oral communication.
(c) written communication
(d) Non-verbal communication​