11. What attributes of a food server projects as a team?
A. Honesty
B. Personality
C. Attitudes towards work D. Cooperation

12 Which qualities of a staff must provide service but should not be servile, and should be able
to anticipate the guest's needs and wishes
A Attitudes towards work
B. Memory
C. Honesty
D. Personality

13. This trust and respect in the triangle of staff, guest and management relationships leads to
an atmosphere at work that encourages efficiency and a good team spirit among the food
and beverage service operators
A. Punctuality
B. Honesty
C. Personality
D. Memory

14. A qualities of food service staff that must be tactful, courteous, good humored and of hold
temper
A Punctuality
B. Loyalty
C Personality
D. Memory

15. It is the quality of an employee that always report on the restaurant on or before the time
A Punctuality
B. Loyalty
C. Conduct
D. Memory​