11. It is the ability to do something that comes from training, experience or practice.

a.Skills
b. Determination
c. Time
d. Personal effectiveness

12. It is a way of thinking, behaving or working that exist in a place or
organization

a. Culture
b. Society
c. Values
d. Society

13. It is all about doing things in our community that exist in a place or organization

a. Civic responsibility
b. Personal responsibility
c. Media
d. Society

14. It is the qualities, beliefs that make a particular person or group different from others.

a. Identity
b. Beliefs
c. Values
d. behavior

15. It is the way in which people or things deal with connected.

a. Relationship
b. Open relationship
c. Independent relationship
d. Toxic relationship ​