1. Which of the following is not the main purpose of listening?
A. We listen to learn.
B. We listen for enjoyment,
C. We listen to understand.
D. We listen to gossip.

2. Between how many percent do we remember of what we hear?
a. 10-15%
b. 20-30%
c. 25 - 50%
d. 50-75%

3. Which of those mentioned below is not a benefit of listening?
a. improve productivity
b. improve ability to influence, persuade and negotiate
c. avoids conflict and understandings
d. avoids learning and enjoyment

4. Active listening is when one makes a conscious effort to hear not only the words that another person is saying but also the being communicated.
a. complete message
b. one main idea
c. several supporting ideas
d. few details

5. Below are ways of providing feedback in listening EXCEPT
a. summarizing
b. asking questions
c. judging
d. paraphrasing​