1. What kind of questions are useful in "coaching or managing"?
C. CLOSED QUESTIONS A. PROBING QUESTIONS B. RHETORICAL QUESTIONS

2-3. How should question be used to avoid "misunderstanding"? Choose TWO answers.

A. ask them personal questions.

B. USE FOLLOW UP QUESTIONS FOR CLARIFICATION

C. a lot of questions even nonsense ones

D. use probing questions to explain point further

4-5. wise asking series of open questions importance in "persuading people"? Choose TWO answers.

A. it helps in forcing others to believe in your point

B. it provides other people new ideas and perspectives

C. it will help others embrace the reasons behind your point of view

D. it help in deciding whether the issue or topic is reasonable or not
​