1. ________ is type of food and beverages establishment that primarily serves coffee.
2.________ these beverages includes Cider, Wines, Liquor, and Spirits.
3. ________ is a self-service restaurant in which customers select various dishes from an open-courter display.
4. ________ a type of food service refers to food that can be prepared and served quickly.
5. ________ a restaurant that offers a variety of vegetarian foods.
6. ________ they are originally chest high, and bar, often brass, ran the length of the table, just above floor height, for customers to rest a foot on, which gave the table its name.
7._________ a establishment licensed to serve alcoholic drinks for consumption on the premises.
8._________ Staff must be tactful, courteous, good humoured and of even temper.
9. _________ staff must provide service, and should be able to anticipate that guest's needs and wishes.
10. ________ staff should have a pleasant manner and show courtesy and tact, an even temper and good humor.
11._________ staff should be able to work as part of a team within and between departments.
12._________ rules and regulations of an establishment must be followed and respect shown to all senior members of staff.
13._________ trust and respect in triangle of staff, guest and management relationships leads to an atmosphere at work that encourages efficency and a good team spirit among the food and beverages service operators.
14. _________ staff should be clean and should use deodorants and but not strong ones.
15. _________ the staff must have sufficient knowledge of all the items on the menu. ​

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