1. Is it important to know the techniques and strategies in upselling and suggestive selling?
2. why is it important that you should be knowledgeable on what you are selling?
2. why is it important that you should be knowledgeable on what you are selling?
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1. Suggestive selling is a sales technique that encourages staff to prompt customers to include additional, (generally lower priced) items to their purchase. Upselling or add-on selling are terms that are used interchangeably with suggestive selling.
2. Product knowledge is an essential sales skill. Understanding your products' features allows you to present their benefits accurately and persuasively. Customers respond to enthusiastic sales staff who are passionate about their products and eager to share the benefits with them.