1. External environment refers to ________. a. factors and forces outside the organization that affect the organization's performance
b. forces inside the organization that increase the organization's performance c. forces and institutions inside the organization that affect the organization's performance
d. forces outside the organization that limit the organization's performance
______2. Which one of the following is the best explanation of business environment?
a. External factors that affect a business b. Laws and regulations that affect a business
c. External and internal factors that affect a business
d. Internal factors that affect a business
______3. Which of the following is not an example of an internal environment?
a. employees.
b. office and plant layout. c. reward system.
d. competition
______4. Which of the following is an example of internal environmental factors for an organization?
a. Changes to the economy b. Political factors c. Government regulations d. Poor performance from upper management
______5. Which of the following refers to all the people who work in the business? a. Management
b. Human Resource
c. Organization Structure
d. Organizational Culture ______6. If you are being subject to a new set of regulations, what type of factor is this and is it an external or internal factor?
a. Political and external
b. Social and internal c. Political and internal
d. Social and external
______7. Interest rates, inflation rates, and stock market fluctuations are all examples of what factor in an organization's general environment?​